Flexydemy - Privacy Policy

1. Introduction

Flexydemy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online educational platform.

2. Information We Collect

2.1. Information You Provide to Us:

  • Account Information: Name, email address, password, date of birth (to verify age).
  • Profile Information: Bio, photo, educational background.
  • Payment Information: Billing address, payment card details (processed by our secure third-party payment processors).
  • Educational Data: Course enrollments, assignments, quiz scores, forum posts, and communications with instructors and peers.
  • Communications: Records of your correspondence with us.

2.2. Information Collected Automatically:

  • Log Data: IP address, browser type, pages visited, time and date of visits.
  • Cookies and Tracking Technologies: We use cookies to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services.
  • Process your transactions and send you related information.
  • Manage your account and send you administrative messages.
  • Personalize your learning experience.
  • Facilitate interaction between students and instructors.
  • Monitor and analyze trends and usage.
  • Communicate with you about products, services, offers, and events offered by Flexydemy.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

  • With Instructors: Your name, profile, and course performance (e.g., assignment submissions) are shared with the instructor(s) of the courses you enroll in.
  • With Other Students: Your name and profile may be visible to other students in your course, for example, in discussion forums.
  • Service Providers: We share data with trusted third parties who assist us in operating our platform, such as payment processors, data hosting services, and analytics providers. These parties are bound by contractual obligations to keep information confidential.
  • Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In connection with a merger, sale, or transfer of assets, we may transfer your information.

5. Children's Privacy (COPPA Compliance)

Flexydemy is committed to protecting the privacy of children. Our Services are intended for general audiences, and we allow parents/guardians to register accounts for minors.

  • We do not knowingly collect personal information from children under 13 without verified parental consent.
  • If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
  • Parents/guardians who have registered an account for a minor can review, update, or delete their child's personal information by contacting us.

6. International Data Transfers (GDPR Compliance)

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law, such as using Standard Contractual Clauses approved by the European Commission.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: The right to access and receive a copy of your personal data.
  • Correction: The right to correct inaccurate or incomplete data.
  • Deletion: The right to request the deletion of your personal data.
  • Restriction and Objection: The right to restrict or object to our processing of your data.
  • Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us at privacy@flexydemy.com.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: